Shipping Policy

Shipping within Australia


All orders placed before 2.00pm Mon - Fri are shipped same day, with eParcel Post with tracking for $8. There us a 2-4 Day Delivery within Australian Eastern Capitals. Country may take longer.

  • FREE Standard shipping on orders of $75 or more

Upgrade to eParcel Express
On all orders we offer an upgrade to eParcel Express*. This is available at an extra cost and can be selected at check out. This shipping method guarantees you next business day delivery to most locations Australia wide.

  • FREE EXPRESS shipping on orders of $150 or more

*eParcel EXPRESS is a signed for delivery overnight service to capital cities and suburbs within the Australia Post Express Post Network.

Free Shipping on Bags & Backpacks

All our Hedgren, Pierre Cardin and Travelon bags & backpacks come with free eParcel Shipping, which has a 2-4 Day Delivery within Australian Eastern Capitals. Country may take longer.  If you prefer eParcel Express with guaranteed Next Day Delivery to most locations this is possible for a $5 supplement.


Wondering when your package will arrive? Orders received and paid for before 2pm (AEST) on business days are dispatched same day - so you'll get your items the very next business day if your destination is within the Express Post Delivery Network. Orders after 2pm will be shipped the next business day.

If we are unable to ship your order within this time frame (if an item is out of stock, for example) we will contact you within one business day.

Learn more about Australia Post shipping times here. Scrol down to almost the bottum of the page and click on the + on the right of "express post delivery postcodes".

All orders are dispatched from our warehouse located at 17/49 Corporate Blvd, Bayswater VIC 3153.

Shipping to New Zealand

Please email a list of items and your delivery address to or give us a call (03) 9721 8020 for a shipping quote - we'd love to help!